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How To Open Service Tests On Moto G4 Plus

Motorola Moto G4 Plus is the latest android flagship in Moto G series. This phone was launched in May 2016 and the basic variant launched two months later. Moto G4 Plus comes with the Snapdragon 617 chipset with 3 GB RAM and 32 GB inbuilt storage. The main attractions of this phone is the 16 MP laser auto focus camera with PDAF technology. Motorola has improved the fourth generation G series while greatly compromising on the build quality. However this is the best budget smartphone that you can currently buy. Since it is offering flagship features like a Full HD display, camera with laser focus, 3000 mAh battery with turbo charging, fingerprint sensor, lots of space and RAM.

In this post we will be discussing about launching the service tests on Moto G4 Plus. But what actually service tests are? Service tests on any android phone are directly related to the phone's hardware. Service tests allow us to test the specific hardware component of an android phone. Service tests tell us whether your phone's hardware is working properly or not. These tests don't fix any error but they can report malfunction associated with your phone's hardware. These tests are extremely useful when you want to find a fault on an android phone.

Suppose you are buying a used phone and you are not sure about whether the phone has some issues or not. In this case you should launch the service tests on that phone and check the touchscreen, bluetooth, Wi-Fi, SIM, sensors, camera, speakers and battery. The hardware component having a problem will not respond or work as expected.

How To Open Service Tests On Moto G4 Plus

  • First of all open play store and search "Device Help" from Motorola Mobility Solutions. Update this app to the latest version.
  • Open the app after updating. Tap the "Fix" tab.
  • Here you will see four options. Tap "Hardware Test" to continue.

moto g4 plus service tests

  • You will see all hardware components of your phone listed as "Audio", "Imaging", "Sensors", "Hardware", and "Network".
  • All options will have a light gray circle initially.
  • Tap "Speakers" then tap "BEGIN TEST". A sound will be played.
  • After a popup will open asking you whether you have heard the ringtone or not. Tap "Yes" if you heard the ringtone.
  • If you heard the ringtone from the speaker and did tap "YES" then the light gray circle will turn green with a white check mark. This means speaker is working properly.
  • Similarly you can carry out other tests for headset, microphone, audio jack, camera flash, cameras, proximity sensor, gravity sensor, bluetooth, Wi-Fi, display, backlight, multi touch, battery, vibration, volume button, cellular network and GPS.

Basic Information

Open this to see the basic information of your Moto G4 Plus like the model number, IMEI number, android version, root status, number of sensors and serial number. Tap any number with an underline to see more information.

Device Information

Tap this to see your device information like CPU usage, RAM usage and storage. Tap the "i" icon on CPU usage to see more info.

System Software

Open this to see list of all apps installed on your phone. You can also see apps that launch on startup and apps that are currently running. Underlined numbers represent more information. So you should tap these numbers.

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