How to Force Restart an Unresponsive/Frozen Galaxy S9 or S9+ Plus

Samsung Galaxy S9 and S9+ plus are now available to purchase. These Samsung flagships feature improved cameras, infinity display, powerful performance, and software features. A phone having a powerful hardware like Snapdragon 845 chipset can run superbly fast. That's why you won't be having issues while multitasking on your Galaxy S9 and S9+. But it also doesn't mean that your Galaxy S9 and S9 Plus can't become unresponsive or get frozen while using.

restart frozen galaxy s9 and s9+

There is a common problem with high-end Samsung smartphones including the Galaxy S series. This problem is when the phone becomes unresponsive and the screen gets frozen. The phone doesn't accept any touch input and sometimes gets restarted. In such situation, the Galaxy S9 internal safety system comes into play and restarts the phone automatically to rectify the problem and save battery.

However, in most cases, the phone doesn't restart automatically. This is the time when you have to intervene and take control of your unresponsive Galaxy S9 by applying the manual override. If your Galaxy S9 or S9+ has become unresponsive or frozen then wait for at least 10 seconds. If nothing happens then try the manual override below.

Force Restart an Unresponsive/Frozen Galaxy S9 or S9+ Plus

  • When the phone becomes unresponsive then press the 'Volume down' and 'Power' button simultaneously for more than 7 seconds.
  • Release the buttons when the phone vibrates or the screen gets black.
  • This is it, you have successfully restarted your frozen Galaxy S9 and S9 plus.
  • Now you can use it normally.

➞ Also Read: Common indicator icons in Galaxy S9/S9+

How to Start Galaxy S9 or S9 Plus in Safe Mode

Safe mode is sometimes needed to test the Android app functionalities. All downloaded apps are disabled in safe mode and only system apps are allowed to run. You can run the system apps like the phone call app, SMS app, browser app, camera app to check if they are working properly. If system apps show no errors then some other downloaded app may be causing the problem. One by one check the downloaded apps from play store. Update the apps if a new version is available. Clear the app cache when possible. To enter safe mode on your Galaxy S9 and S9+ follow the tutorial below.
  • If your phone is powered on then press and hold the 'Power' button. Release the button when you see 'Power off' on the screen. Tap and hold this 'Power off' button on the screen. A safe mode prompt will appear on the screen. To confirm, tap Safe mode.
  • Another method applies when your phone is powered off. Tap and hold the 'Power' button to switch on the phone. When the Galaxy S9 logo appears on the screen tap and hold the 'Volume down' button. Release the button when safe mode appears on the screen.

To exit the safe mode simply restart the phone by using the power button.

How to Enter in Recovery Mode on Galaxy S9 or S9 Plus

You can enter the recovery mode on your Galaxy S9 or S9+ to factory reset or hard reset. Hard reset wipes all the data stored on the phone. A hard reset should only be done when the 'OEM unlocking' option is enabled in 'Developer options'. Otherwise, factory reset protection will lock the device forever which can only be opened through the previously synced Google account but 24 hours after the hard reset. To enable OEM unlocking and know more about FRP read this article about - Factory Reset Protection.

  • Power off your phone. Now press and hold 'Bixby', 'Volume Up', and 'Power' button at the same time.
  • Release the buttons when you see the recovery menu.
  • Use the recovery options wisely to prevent any data loss.

This article taught you how can you force restart an unresponsive/frozen Samsung Galaxy S9 or S9 plus. If you liked the article then do take two minutes to share it.

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