Mar 3, 2016

How To Restart A Frozen Samsung Galaxy S7

Samsung Galaxy S7 is the upcoming flagship android smartphone from Samsung. The Galaxy S7 comes with a non-removable 3000 mAh / 3600 mAh battery with fast charging technology (60% battery is charged in 30 minutes). The battery is non-removable which means that if the phone is frozen or hangs occasionally then there is no way to reset the phone. The phone may hang during a software update.

Well it isn't so, as the Galaxy S7 / S7 Edge comes with a safety feature as when the phone freezes and becomes unresponsive then it restarts automatically within few seconds. This feature can be found in almost every Samsung Mobile or tablet having a non-removable battery. This automatic reboot is present to save your phone's battery and from unwanted hardware damage.


However some situations may arise in which you fill find that the phone is completely frozen and the touchscreen becomes unresponsive and the Galaxy S7 isn't restarting itself besides having the safety feature. Then in this situation manual override comes in to play in which you will restart the Galaxy S7 on your own, however this is not Hard Reset which is done only when the phone doesn't perform well even after restart and fixing everything.

How To Restart A Frozen Galaxy S7 / Galaxy S7 Edge

  • If your Galaxy S7/Galaxy S7 Edge is frozen and the touchscreen becomes unresponsive then wait for few seconds at least 40-50 seconds to see whether automatic restart is initiated or not.
  • If your frozen Galaxy S7 doesn't restart within few seconds then its time that you have to do the manual override.
  • Just press and hold the "Power Button" and "Volume Down" button simultaneously (at the same time) for more than 7 seconds to restart your Galaxy S7.
  • After restarting, the phone will boot to home screen thereby fixing the frozen Galaxy S7.
Read restart a frozen Galaxy Note 7.


How To Hard Reset Your Galaxy S7 / Galaxy S7 Edge

You should be aware that Hard Reset is only done to reset the phone to factory settings and is only done to reverse any software problems, cache problems, full storage problems and partition problems. Also be aware that in a Hard Reset the entire data stored on your Galaxy S7 will be wiped out and you can't recover anything from your phone's internal storage later. So its a wise decision to always have a backup of your data stored on your phone. To hard reset your Galaxy S7 / S7 Edge follow the steps below.

Warning: Doing a Hard-Reset will initiate factory reset protection on your phone. After this you can't use your phone for 3-days or 72 hours. Make sure that you should only perform hard reset after removing all the Google accounts from the phone. Read more about Google's 72-hour lockout. To be on a safe side go to 'Settings>Security>Factory Reset' if you don't want to initiate FRP.

  • Turn off the cell phone.
  • Press and hold "Power", "Home" and "Volume Up" button simultaneously for few seconds until you see a warning message on the screen.
  • Press Volume Up button to enter recovery mode, if asked.
  • In this Galaxy S7 recovery mode you can factory reset, wipe data, wipe Dalvik cache and wipe cache partition easily.
  • Use volume up/down to navigate and press home button to select the option.
  • After a factory reset the phone will take long time to boot to home screen.

You have successfully learnt to restart a frozen Galaxy S7 / S7 Edge and doing a Hard Reset on it.


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33 comments:

  1. Thank you. Just woke up to find my phone turned off, with a blue flashing led. No response when I tried to turn it back on. It seems to be ok now. I've never had that happen before.

    ReplyDelete
    Replies
    1. Its great that your S7 is back to normal again.

      Delete
  2. omg this has been a lifesaver, my phone's screen became unresponsive after undocking it from the Gear VR, thanks soooo much, the reset option worked like a charm.

    ReplyDelete
    Replies
    1. Thanks, great it worked for your Galaxy S7.

      Delete
  3. did the power and volume down reset after mine froze up. it shut down now wont respond at all

    ReplyDelete
    Replies
    1. Use the power button to switch it ON. If it doesn't respond try connecting a charger and see whether it displays a battery icon or not. If this doesn't happen go to Samsung support.

      Delete
  4. thank you so much i woke up and saw that my phone was frozen for 2 hours and i freaked out as its pretty bran new

    ReplyDelete
    Replies
    1. Thanks, your Galaxy S7 is now back to life.

      Delete
  5. hey guys my phone is stuck with interaction control mode on the lock screen what to do please help it does not restart and the interaction control cannot be turnned of on lock screen the whole screen is blocked

    ReplyDelete
  6. Thanks a lot. You really saved me here.

    ReplyDelete
  7. I've been having to do this about once a day. The real question is why does the phone freeze? Will backing up and resetting my phone solve it?

    ReplyDelete
    Replies
    1. Use a cleaner like Ccleaner and regularly clean the junk files. The galaxy s7 is not a basic android phone, its a high end android phone. And with great hardware there comes great responsibilities to maintain it. Just use CCleaner and keep the phone clean from junk files and it will not hang. Also always keep your phone up to date with security patches, these are automatically sent to your phone via OTA.

      Delete
  8. Samsung support had me put it in Recovery Mode and clear the cache partition. It's TBD if that has solved the problem. Although in retrospect, I could've done it within Android.

    ReplyDelete
    Replies
    1. factory reset always works without any problem. But be careful while doing this. Before doing a hard reset always remove Google account first from the 'Settings' otherwise FRP will be initiated and your phone will be locked for 3 days. More info about Factory Reset Protection read here

      Delete
  9. nothing has worked in getting mine out of black screen.
    the blue led light is still flashing but i've literally been all over the internet and tried everything. NOTHING IS WORKING

    ReplyDelete
    Replies
    1. Have you tried factory reset in recovery mode. Can you upload a video of this phone describing the problem. may be I can help.

      Delete
  10. When mine was locked up I held Volume Down and Power for a count of 10 seconds and it would reboot.
    Coincidently I connected mine to my PC last night via Smart Switch and it downloaded a software update for the phone. Too early to tell whether this solved my problem.

    ReplyDelete
  11. you are the best!!!! u save my day literally my ilfe

    ReplyDelete
  12. omg thank you i alomst cried because i was switching between apps and my screen just froze i wait like 3 minutes i got scared so i went and found this im really greatfull.

    ReplyDelete
  13. Thank yo so much for the help. It worked for me. But can anyone tell the reason behind frozen display.

    ReplyDelete
    Replies
    1. I don't know the specific reason. But any app may crash the android OS which may result in a frozen screen. Always clean the cache of your phone from the 'Settings>Storage' menu.

      Delete
  14. Hey, i just rooted my phone finding it was pointless for me and unrooted it back. Now my phone is stuck in an infinte reeboting sequence. Ive tried EVERYTHING. examples: Power -> Volume DOWN | HOME -> Volume UP -> Power. Its just resets its unlimited reeboting session. This is so infuriating for me. Any help would be super appreciated!

    ReplyDelete
    Replies
    1. Re-install the ROM use odin to install a fresh ROM on your S7. Check the example tutorial below for ODIN.

      http://www.pcnexus.net/2016/05/manually-flash-galaxy-tab-s2-80-android-6.html

      Delete
  15. Thanks a ton man...was damn worried...thanks to you its working properly now

    ReplyDelete
  16. Hi, my phone is starting up every now and then. It doesnt shut down completely even.
    Yesterday with great difficulty I managed to shut it off and wiped the cache and rebooted. Even after that my phone keeps switching on every now and then.
    Today it goes to a blue screen and says "optimizing app 11 out of 11".
    I have not installed any new app recently. Also I suspect there was a system update yesterday after which my phone went haywire. Request someone to please let me know how to shut down this unresponsive phone? It doesnot seem to shut down. To make matters worse I have charged my phone to 100% and yes it shows battery icon when connected. My phone is brand new - just 2 months old. Please help.

    ReplyDelete
    Replies
    1. Hello Priya, your Galaxy S7 was busy updating itself to a newer update. If you are seeing "optimizing app 11 out of 11". Let this finish. If it doesn't finish and keeps restarting then something has went wrong during the update. Your phone might have shut down while updating itself because of low battery. This is a very dangerous situation as it may brick your phone.

      If you have tried wiping the phone from android system recovery mode and if it is still stuck in reboot loop then try rebooting in safe mode.

      1. Press and hold the Power key.
      2. When you see the ‘Samsung Galaxy S7 EDGE’ on the screen, release the Power key and immediately hold the Volume Down key.
      3. Continue to hold the Volume Down button until the device finishes rebooting.
      4. You can release it when you can see ‘Safe mode’ in the bottom left corner of the screen.

      If nothing works try reflashing the phone via ODIN. For this you will need the Galaxy S7 firmware file. If you don't know anything about this then you should visit the service center. If you want to do it yourself then join us on Google+ here.

      https://plus.google.com/+AbhishekCore

      We will guide you how to use odin.

      Delete

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